Firmware Update Guide

About this Document

Thank you for purchasing Cerevo LiveShell W.

This document is a guide explaining how to update the firmware of LiveShell W (hereinafter referred to as “this product”). For details on how to use this product, please refer to the online manual.

How to update the firmware by operating the main unit

Video instructions

Step-by-step instructions

A microSD card of 32 GB or less, formatted with FAT32 and with sufficient free space, is required for the firmware update. Updates cannot be performed using a USB memory stick or a microSD card with a capacity greater than 32 GB.

Firmware updates do not delete the settings on the device. However, some settings may not be carried over when major function updates are included. For details, please check the relevant firmware download page.

  1. Confirm that the name of the updater file downloaded from the firmware download page is firmware.bin. If the name is different, change it to firmware.bin.

  2. Copy firmware.bin to the root directory of the microSD card (the top folder).

  3. Turn off the power of LiveShell W and unplug all cables.

  4. Connect a display to the HDMI OUT of the LiveShell W and insert the microSD card.

  5. The following procedure differs depending on the auto boot setting. Please follow the procedure that applies to you.

  • If auto boot is ON

    1. While pushing and holding the video select button A and the MEMORY button on the front of the main unit, connect the power supply.

    2. Continue to push and hold the video select button A and the MEMORY button for at least 10 seconds.

    3. When the firmware update starts, “Firmware Update” will appear on the display connected to HDMI OUT, and the leftmost of the 3 stream button indicators on the main unit will blink. Release the video select button A and the MEMORY button.

  • If auto boot is OFF

    1. Connect the power supply.

    2. Push and hold the video select button A and the MEMORY button on the front of the main unit.

    3. While doing so, press and hold the power button, and when the Cerevo logo appears, release the power button only. Keep pushing the video select button A and the MEMORY button.

    4. When the firmware update starts, “Firmware Update” will appear on the display connected to HDMI OUT, and the leftmost of the 3 stream button indicators on the main unit will blink. Release the video select button A and the MEMORY button.

  • If you do not know the auto boot setting

    1. Try the procedure for “If auto boot is ON”.

    2. If the firmware update does not start even after waiting 20 seconds or more, follow the procedure for “If auto boot is OFF”.

  1. While the firmware update is in progress, the leftmost of the 3 stream button indicators on the main unit will blink. NEVER turn off the power.

  2. When the firmware update is complete, the leftmost of the 3 stream button indicators on the main unit will light up green for 3 seconds, and then the unit will restart automatically. Do not turn off the power yet.

  3. When the restart is complete and the main status screen appears on the main unit’s OLED display, the product is ready for use. To disconnect the power, perform the shutdown operation.

  • If the leftmost of the 3 stream button indicators on the main unit blinks red, the firmware update has failed. Please check the following points and try again from the beginning.

    • Is the microSD card inserted correctly?

    • Is the name of the updater file firmware.bin?

    • Is the updater file placed in the root directory of the microSD (the top folder)?